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Privacy Policy

Simply put: we collect the minimum needed, and we don't sell your data or track you.

Last updated: 5 November 2026

Who runs Mashhad

Mashhad is run by a Saudi sole establishment, which is responsible for your data on this site. To contact it about anything concerning your data: hello@mashhadarabia.com

Summary

  • You can use all of Mashhad without an account, and your ratings and lists then stay in your browser only.
  • If you create an account, we save your email, ratings and lists so you can find them on any device. Your watchlist and watched works are visible to friends whose friendship you've accepted, and you control the privacy of each list you create.
  • We don't sell your data or use it for advertising, and we don't use ad-tracking tools. We only measure the number of visits and pages, without cookies.
  • You can delete your whole account yourself at any time, and request a copy of your data by contacting us.

Without an account

When you rate a work, add it to your watchlist, mark it as watched, or hide a suggestion with the “Not interested” button, your browser saves these choices in its local storage. They stay on your device and are not sent to Mashhad, and you can clear them from the page My account.

What we save if you create an account

  • Your email: For logging in, and for sending account messages only (email confirmation, login link, password recovery). We don't send marketing messages.
  • Your password, if you choose one: Stored encrypted in a way that doesn't allow anyone, including us, to know it.
  • If you log in with Google: We receive only your email, name and profile picture from Google, and we don't receive your password or anything else from your account. We don't show your name or picture to others; you choose the display name shown with your reviews.
  • Your ratings and lists: Your watchlist, what you've watched, and the suggestions you've hidden. At your first login, the choices saved in your browser move to them.
  • Technical login data: Such as your last login time, to protect your account.
  • Your reviews, if you write any: With a display name you choose.
  • Information you add yourself (optional): Your profile picture and bio, date of birth and mobile number. Nobody else can see your date of birth or mobile number, and we don't send ads to your mobile.
  • Your activity with other users: Your likes, endorsements and friend requests, the people you've blocked, and the notifications you receive about them.
  • Your activity in the Majlis: Your topics and their images, your signature and replies, your likes or dislikes on topics, and copies of your topics before each edit.
  • Your comments and preferences: Your comments and likes on articles, your replies and likes on reviews, your episode ratings, the lists you create, and the color mode you choose.
  • Edit suggestions and reports you send: Only the moderation team can see them.

What everyone can see

Your watchlist and watched works are visible to you and to friends whose friendship you've accepted. For each list you create, you choose: private, friends, or anyone with the link. If you publish a review of a work, everyone can see with it: your display name, the review text, your rating of that work, and whether you've marked it as watched. Your email is never shown. You can edit or delete your review at any time. Your replies to reviews and comments on articles are also public.

Every account has a username that you choose or that we generate for you automatically, and a public page others can reach from your name and picture and from search. It shows your picture, display name and bio, your join date, how many works you've watched, rated and reviewed, your badges, how many people liked and endorsed you, and your reviews. Your watchlist and the details of what you've watched are visible only to friends whose friendship you've accepted. Your email, mobile number and date of birth don't appear on the page or in search.

The Majlis

Your topics and replies in the Majlis are public, and visitors can see them with your display name and picture, your rank if you're on the team, and your signature and topic image if you add them. Topic text is automatically checked against a word list when published and edited, to alert the moderation team, and this check does not prevent publishing. The team can see your topic before and after an edit, and may edit or delete it if it violates the terms. Private messages are not checked against this list.

Private messages

You can message friends who have accepted your friendship. Messages are visible to both sides of the conversation, and the moderation team sees in its panel only a message reported by its recipient, in order to review the report. Messages are stored in our database and are not end-to-end encrypted, so don't write passwords or sensitive data in them. Whoever administers the database may access them if needed to fix a technical problem or carry out a legal request. When you delete your message its text is erased, unless it has been reported, in which case it stays as it is for review. Your messages are deleted with your account when you delete it.

During a conversation, the other person can see when you are typing and when you have read their message.

Cookies

We use only necessary cookies: login session cookies so you aren't asked for your password on every page, and a cookie that remembers your language if you choose one. We don't use advertising or tracking cookies. On your first visit we read your device's language as your browser sends it, to open the English version if that is its language, and we don't store it.

Bot protection

On login and sign-up forms we use Cloudflare Turnstile to confirm that the person filling in the form is human. The service sees technical information about your browser for this purpose only.

Who processes your data on our behalf

  • Supabase: The database and login system, with servers in Ireland.
  • Resend: Sending account messages to your email.
  • Cloudflare: Bot protection and domain management.
  • Vercel: Hosting the site, and measuring the number of visits and pages without cookies (Web Analytics).
  • Google: Logging in with a Google account for those who choose it.
  • YouTube: Trailers. The YouTube player doesn't load until you press play, and it then runs in the version that doesn't store cookies before viewing.

These companies process data only to run the service, under their own agreements and policies.

Where data is stored and transfer outside the Kingdom

These services operate outside Saudi Arabia: the database is in Ireland, the site's servers are in the United States with a global network to speed up browsing, and the other services may process data in other countries. Your data is therefore transferred outside the Kingdom to run the site.

How long we keep data

We keep your account data as long as your account exists, and delete it when the account is deleted. It may remain in an earlier backup until that backup is replaced, and what we mention under “Your rights” remains in the moderation log.

Your rights

  • Access and a copy of your data: Your ratings and lists are visible to you in My account andMy lists, and to request a copy, contact us from Contact us.
  • Correction: You can edit your information from your account, or contact us to correct anything else.
  • Clearing: You can clear your ratings and lists from the My Account page.
  • Deleting your account: The “Delete my account” button permanently and immediately deletes your account, email, content, messages and images. A short excerpt of content that was penalized may remain in the moderation team's action log, without being linked to your email.
  • Complaints: You can contact us first, and you may file a complaint with the Saudi Data and AI Authority (SDAIA).

External links and sharing

“Watch on” links and source links take you to other sites such as streaming platforms, each with its own privacy policy. When you share a work through WhatsApp, X or your device's share menu, the share passes to that service and is subject to its policy.

Hosting

Like any website, our hosting provider may keep temporary technical logs (such as network address, browser type and time of visit) for security and to run the service. We do not use these logs to identify you.

Children

Mashhad's content is information about artistic works with a parents' guide. Accounts are not intended for anyone under 13, and if we learn of an account belonging to a child under this age, we delete it.

Changes

If we change what we collect or how we use it, we will update this page before the change. The last updated date is at the top of the page.

Contact us

For any question about your privacy: hello@mashhadarabia.com.